According to the Salesforce Connected Customer report, 70% of customers say connected processes such as contextualized engagement based on previous interactions are critical to winning their business. Yet, due to fragmented processes and siloed customer information, very few companies are actually able to offer such tailored...
If you’re looking to step up your digital signage efforts, a Content Management System (CMS) can be a life-saver. However, not all CMS solutions are one-and-the-same and given the myriad of options available, choosing the right one for your unique needs isn’t always easy. With that...
As regulatory standards increase in number and complexity, the cost of demonstrating compliance also continues to rise. The Competitive Enterprise Institute’s 2018 Annual Snapshot of the Federal Regulatory State estimates that the annual regulatory costs in the U.S. amounted to almost $1.9 trillion in 2017. Failure to...
While having an online presence is a no-brainer for any business, it’s just one example of how deeply the web has penetrated our way of life. From catching up with friends to ordering dinner to getting where you need to go, there exists a solution...
The number of smartphone users in the world today is more than 3 billion and is expected to grow further by several hundred million in the next few years (FYI, the world population in 2019 is just a little shy of 8 billion). With smartphone and...
Dreamforce 2019 is right around the corner. With all the sessions, keynotes, and more, it should come as no surprise that it’s going to be a busy four days and nights, filled to the brim with tons of exciting activities. We understand that with so...
Global healthcare spending is expected to increase at an annual rate of 5.4 percent between 2017-2022, from $7.7 trillion to $10.1 trillion. In the US alone, healthcare costs skyrocketed to over $3 trillion on healthcare in 2018. Besides aging populations and increased prevalence of chronic diseases,...
The Salesforce Winter ‘20 Release is finally upon us. Like all major Salesforce releases, Winter ‘20 also comes loaded with a plethora of new features and improvements for Salesforce users across the board. In this article, we’ll be taking a close look at the top seven...
With new technologies always on the horizon, the way we comprehend products and services is continually being challenged. Nowhere are these rapid changes in technology and expectations, more strongly felt than in financial services. Financial institutions have traditionally relied on custom-built solutions to bring their products...
Digital signage popularity has skyrocketed in recent years, and with a growing number of industries becoming aware of its advantages, this dominant trend is sure to continue. It’s been estimated that the digital signage market size in the United States alone would grow to $6.9...